Throughout the day for five consecutive calendar days. What if there are insufficient funds to cover a planned transfer or payment?ĬitiBusiness Online will attempt to complete the internal transfer, wire transfer or bill payment Use the See Planned Transfers or Planned Bill Payments sections to cancel these transactions. Internal payments, transfers and wire transfers scheduled for the future (either single or recurring)Ĭan be cancelled up until 6:45 AM ET on the scheduled payment date.īill payments can be cancelled up until 11:45 PM ET on the day before the scheduled payment date. Immediate payments, transfers and wire transfers cannot be cancelled. It also provides information on who to contact should you have a problem with CitiBusiness Online. Requires the Bank to honor specific types of instructions received on your behalf when valid The User Agreement describes your responsibilities and those of Citibank regarding the use ofĬitiBusiness Online, to the extent that these terms are unique to online banking, or are notĬovered in the CitiBusiness Client Manual that governs your deposit account.įor example, the User Agreement requires that you securely maintain your access codes and Go to View Your Account Entitlements in the User/Account Administration section to see which functions you Some features are made available based on enrollment by your business. User access to specific accounts and functions are set by your System Administrator. Why don't certain options appear on my menu? To access your start page from anywhere within the system,Ĭlick on the CitiBusiness Online logo. You can change your start page as often as you like. To expand or contract the list, click the + or - sign, A list of options from which you can select is displayed. Each user can designateĪ different start page. The available choices may varyįrom user to user within a business depending on the transactions or tasks they are enabled to perform. Main Menu > Account / User Administration > Customize Your Online OptionsĬitiBusiness Online lets you choose what your start page will be when you sign on. How to get real time information on the main screen without changing screens? In addition, you should ensure that your system is virus-free and that your computer operating system andīrowser are up to date, including updated anti-spyware and anti-virus software.īusinesses should install a firewall to detect and prevent unauthorized access to the system. To provide answers to Security Questions after sign on. You should never share your password or token with anyone, even if they claim they are from Citibank.įirst time users are also required to accept the CitiBusiness Online User Agreement and may be prompted Please be sure to secure your CitiBusiness Online password and Security Token. If the System Administrator adds any users online, then the user ID and an initial, temporary password will be provided Instructions for contacting Customer Service are also included to complete the first time setup. Password letters and Security Tokens for all users are sent in individually sealed envelopes via UPS overnightĭelivery to the business address to the attention of the primary contact listed on the enrollment form. They should be received within several days of enrollment. In order to sign on to CitiBusiness Online for the first time, you must have your Business Code, What do I need to sign on to CitiBusiness Online for the first time? FAQ - CitiBusiness Frequently Asked Questions
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